Minnesota Administrative Rules

CHAPTER 7820, UTILITY CUSTOMER SERVICE

PUBLIC UTILITIES COMMISSION

Table of Parts

Part	Title
CUSTOMER INFORMATION AND COMPLAINTS
7820.0200	CUSTOMER INFORMATION.
7820.0300	COMPLAINT PROCEDURES.
7820.0400	COMPLAINT RECORDS.
7820.0500	REPORTING REQUIREMENT.
7820.0600	INSPECTION.
TEMPORARY AND EXTENDED SERVICE
7820.0700	DEFINITIONS.
7820.0800	EXTENSION OF SERVICE.
7820.0900	TEMPORARY SERVICE.
DISCONNECTION OF SERVICE
7820.1000	PERMISSIBLE SERVICE DISCONNECTION WITH NOTICE.
7820.1100	PERMISSIBLE SERVICE DISCONNECTION WITHOUT NOTICE.
7820.1200	TEMPORARY DISCONNECTION OF SERVICE.
7820.1300	NONPERMISSIBLE REASONS TO DISCONNECT SERVICE.
7820.1400	LANDLORD-TENANT RULE.
7820.1500	[Repealed, L 2007 c 57 art 2 s 42]
7820.1600	Repealed by subpart
7820.1700	[Repealed, L 2007 c 57 art 2 s 42]
7820.1750	[Repealed, L 2007 c 57 art 2 s 42]
7820.1800	[Repealed, L 2007 c 57 art 2 s 42]
7820.1900	[Repealed, L 2007 c 57 art 2 s 42]
7820.2000	[Repealed, L 2007 c 57 art 2 s 42]
7820.2010	[Repealed, 26 SR 668]
7820.2100	[Repealed, L 2007 c 57 art 2 s 42]
7820.2150	[Repealed, L 2007 c 57 art 2 s 42]
7820.2200	[Repealed, L 2007 c 57 art 2 s 42]
7820.2300	[Repealed, L 2007 c 57 art 2 s 42]
DISCONNECTION REQUIREMENTS
7820.2400	NOTICE REQUIREMENTS.
7820.2500	MANNER OF DISCONNECTION.
7820.2600	RECONNECTION OF SERVICE.
7820.2700	DISPUTES.
7820.2800	ESCROW PAYMENTS FOR DISPUTES.
7820.2900	WAIVING RIGHT TO DISCONNECT; EMERGENCY STATUS.
7820.3000	WHEN NO DUTY TO RESTORE SERVICE.
ACCESS; BILLINGS
7820.3100	UNIFORM ACCESS TO CUSTOMER'S PREMISES.
7820.3200	BILLING BASIS.
7820.3300	METER READING AND BILLING PERIODS.
7820.3400	ESTIMATED BILLING.
7820.3500	BILLING CONTENT.
7820.3600	INABILITY TO COMPLY WITH REQUIRED BILLING CONTENT.
ADJUSTMENT OF ELECTRIC BILLS
7820.3700	INACCURATE ELECTRIC METERS.
7820.3800	ELECTRIC UTILITY BILLING ERRORS.
ADJUSTMENT OF GAS BILLS
7820.3900	INACCURATE NATURAL GAS METERS.
7820.4000	NATURAL GAS UTILITY BILLING ERRORS.
DEPOSIT AND GUARANTEE REQUIREMENTS; TECHNICAL TERMS
7820.4100	TERMS DEFINED BY COMMISSION TECHNICAL STANDARDS.
7820.4200	GUARANTEE OF PAYMENT.
7820.4300	NEW SERVICE.
7820.4400	EXISTING SERVICE.
7820.4500	WHEN PAYMENT GUARANTEE PERMISSIBLE.
7820.4600	GOOD CREDIT.
7820.4700	WHEN DEPOSIT OR PAYMENT GUARANTEE IMPERMISSIBLE.
PUBLIC ACCESS TO INFORMATION
7820.4800	INFORMATION AVAILABLE TO CUSTOMERS AND PUBLIC.
7820.4900	EMERGENCY INFORMATION.
DELINQUENCY CHARGES
7820.5100	DEFINITIONS.
7820.5200	BILLING TERMS.
7820.5300	DETERMINATION OF DELINQUENCY.
7820.5400	REQUIREMENTS FOR IMPOSING LATE PAYMENT CHARGE.
7820.5500	AMOUNT OF LATE PAYMENT CHARGE.
7820.5600	CREDITING OF PAYMENTS.