Legislative Session number- 82

Bill Name: SF0659

Relating to energy; imposing a duty on the public utilities commission to ensure
accurate, clear and informative utility bills, requiring the PUC to establish
and maintain standards for utility communications and billing practices and
authorizing imposition of a penalty on public utilities violating the standards;
requiring and providing for public utilities to offer budget plans to
residential customers, requiring periodic review and adjustment of budgeted
amounts, PUC approval and advance notice to the customer before adjusting
payment amounts and annual utility reports to the PUC on budget options;
requiring the PUC to investigate the billing practices of regulated public
utilities for accuracy purposes, requiring participation of the attorney general
and the commissioner of commerce and a PUC report of findings and conclusions to
the legislature by a certain date (mk)